About Us

TLCs are Here to Help

By vision and design, The Villages are filled with energetic, friendly, fun-loving people. However, many normal life occurrences happen which can be stressful, painful and devastating. Loss issues abound as persons lose their good health, financial security, purpose and meaning and partners/spouses through death. Many bear the burden of becoming 24/7 caregivers. Many turn to drugs/alcohol trying to cope with painful circumstances. The coping skills of others are stretched as they deal with addicted partners, alienated adult children or adjusting to being with their spouses on a 24/7 basis. Still others suffer from loneliness, depression, anxiety or other emotional disorders. TLCs can and do help.

TLC Services began in April, 2017. Since then TLCs have served over 10,000 people.


TLC Services is a Nonprofit Organization

Services provided by TLC Services, Inc., are free. We do, however, appreciate donations to help cover our expenses (website, phone, printing, supplies).

United Way supports insurance costs for TLC clinical professionals.


What is TLC?

This short video is an introduction to the TLC Services organization by Pat Hayes, its founder. It talks about our services, coverage area, volunteers and much more.

The TLC Story

This short video is an interview with TLC founder Pat Hayes and other TLC members. It talks about our services, coverage area, volunteers and much more .

The video was produced by Growing Bolder.


Who are TLCs?

TLCs are retired mental health professionals who found great meaning in their work and continue to share their knowledge, skills, experience, and compassion with those who are facing emotional challenges and life transitions. TLC volunteers also include Transition Guides—individuals specially trained to support those who are grieving the loss of a loved one or coping with the stresses of caregiving—as well as administrative and technical volunteers who help make TLC’s services possible.

At Least 1 of the following Specialties

Gerontology

Bereavement/Loss

Domestic Violence

Conflict Resolution

Stress Reduction

Childhood Truama and Abuse

Substance Abuse

Parenting and Grandparenting

Women’s Issues

Hypnosis

Couple Relationships

Families

Health and Wellness

Chronic Illness

Family Discord

Group Dynamics

Guided Imagery

Depression

Anxiety

Adjustment Disorders

Veterans

At Least 1 of the following Degrees

Masters in: Social Work, Counseling, Marriage and Family Therapy, Clinical Psychology, Educational Psychology, Physician Assistant.

Doctorates in: Social Work, Clinical Psychology, Education, Human Sexuality, Spirituality.

Post-graduate Certificates in: Gerontology, Bereavement, Hypnosis, Psychological Testing, Conflict Dynamics, Domestic Violence, Adlerian Family Counseling, Critical Incident Stress Debriefing (CISD), PTSD, Substance Abuse, NLP, EMDR.


The Board

From left to right: Jacque Bell, Treasurer; Lucille Karatzas, LCSW, Vice President; Bonnie Hovel, LCSW, President and Director of Operations;  Pat Hayes, LCSW, Founder and Community Relations Director; Marie Lazinski, MSW, Member at Large; Sandy Dorman, Secretary. Not pictured: Dr. Angela Asprino, LCSW, Clinical Care Specialist.


Supported by

Your Donations

The services of TLC  are free; however we appreciate donations to help cover our expenses.

Make a donation using PayPal.

Or send a check payable to:
TLC Services
1576 Bella Cruz Dr., #304
The Villages, FL 32159

TLC Services is a 501(c)(3) organization (tax ID# 82-3262253). Services are provided free of charge and not in exchange for donations. Donations are tax deductible.

United Way Logo for Lake and Sumter Counties 2026

United Way 211 Community Resource Directory  is a free website and phone referral helpline.

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